Inside Sales Representative - Commercial Sédentaire H/F - Lenovo France

Nous sommes Lenovo. Nous faisons ce que nous disons. Nous sommes responsables de ce que nous faisons. Nous époustouflons nos clients.Lenovo est une puissance technologique mondiale qui génère un chiffre d'affaires de 83 milliards de dollars américains, classée 196e au classement Fortune Global 500 et qui sert des millions de clients chaque jour sur 180 marchés. Axée sur une vision audacieuse visant à offrir une technologie plus intelligente à tous, Lenovo a bâti son succès en tant que plus grande entreprise de PC au monde avec un portefeuille complet d'appareils compatibles avec l'IA, prêts pour l'IA et optimisés pour l'IA (PC, postes de travail, smartphones, tablettes), d'infrastructures (serveur, stockage, edge, calcul haute performance et infrastructure définie par logiciel), de logiciels, de solutions et de services. L'investissement continu de Lenovo dans l'innovation qui change le monde construit un avenir plus équitable, plus fiable et plus intelligent pour tous, partout. Lenovo est cotée à la bourse de Hong Kong sous le nom de Lenovo Group Limited (HKSE : 992) (ADR : LNVGY).Pour en savoir plus, visitez et lisez les dernières actualités via notre .
For our Enterprise & Public Sector Sales Team, we are looking for a new ISR who will sell Lenovo products, services, and solutions to clients through inbound and outbound phone calls. You will be responsible for a teritorrysupporting a Sales Account Executive, selling the benefits of the full catalog of Lenovo products and selling against the competition. You will champion the innovative power of our products by driving sales with key customers to achieve revenue and profitability objectives. You will configure, price, negotiate and quote sales solutions as well as provide, proactive follow-up, product information and overall account support via the telephone. You understand Lenovo's portfolio of award-winning products and will develop strategies to help new and existing customers find and implement the best solutions...The missions of this ISR role :Act as the main interface with the partner for all order escalation topics and backlog followup.Respond to product availability inquiries, ensuring proper interface with Planning, 4P and Technologists.Be responsible for the proper followup and resolution of order disputes.Act as the interface with the partner's Procurement/Purchasing department.Interface with Lenovo Premier Support for the management of urgent aftersales service escalations.Respond to product-related questions on accessories, services and monitors to BP and customers.Handle Excel files, including the use of VLOOKUP functions, for various operational tasks.Demonstrate a strong level of communication skills and a good understanding of customer expectations.Interact with numerous internal stakeholders to collect information related to products, planning and aftersales services, and clearly explain it to the partner or customer.What you'll bring:Self-confident and assertiveStrong organizational and planning skillsAbility to penetrate, acquire and transition opportunitiesKnowledge of IT industry & end user experiencedExperience with Computer based programsAbility to learn and present hardware portfolioExcellent verbal/ written communication skillsFrench speaking and based in FranceWhat We Offer:International and collaborative work culture- Well-being initiatives- Diverse and inclusive work environmentEmployee purchase program- Employee Assistance Program (EAP)Internal career growth opportunitiesEmployee development and learning opportunitiesFlexible and hybrid working model- Performance-based rewardsAttractive compensation package